Privacy Policy

Privacy Policy – Moon Paradise & Guest House

Commitment to Privacy & Security

At Moon Paradise & Guest House, we are committed to safeguarding the privacy and personal information of our esteemed guests. Our high-standard privacy policy ensures transparency, confidentiality, and the highest level of data protection in compliance with global hospitality standards.

1. Collection of Personal Information

To provide world-class services and an exceptional guest experience, we collect and process certain personal details, including but not limited to:

  • Guest Identification: Name, contact details, nationality, government-issued ID/passport details
  • Booking & Stay Details: Room preferences, check-in/check-out dates, payment information
  • Special Requests & Preferences: Dietary requirements, wellness preferences, or customized service needs
  • Digital Interactions: IP addresses, website browsing activity, and interactions with our digital platforms
  • Security & Surveillance: CCTV footage within the premises for safety and security purposes

2. Purpose of Information Collection

We ensure that guest information is used only for legitimate purposes, including:

  • Reservations & Hospitality Services: Facilitating bookings, payments, and special requests
  • Personalized Guest Experience: Enhancing services based on preferences and past stays
  • Security & Compliance: Ensuring guest safety and fulfilling legal and regulatory obligations
  • Marketing & Promotions: Informing guests about exclusive offers, promotions, and personalized recommendations (with consent)

3. Data Protection & Confidentiality

At Moon Paradise & Guest House, we implement cutting-edge security measures to protect guest data from unauthorized access, loss, or misuse.

  • Encrypted Transactions: Secure payment processing and data encryption
  • Restricted Access: Only authorized personnel can access guest information on a need-to-know basis
  • Secure Storage: Personal data is stored in protected systems, in compliance with international privacy laws
  • Data Retention Policy: Information is retained only for as long as necessary to fulfill legal, operational, and service commitments

4. Sharing of Information

We do not sell or share guest information with third parties except in the following circumstances:

  • Legal & Regulatory Compliance: If required by law, governmental authorities, or legal proceedings
  • Service Enhancements: Sharing data with trusted partners (e.g., payment processors, concierge services) for a seamless experience
  • Guest Safety & Security: In case of medical emergencies, security risks, or critical incidents requiring guest identification

5. Guest Rights & Preferences

Guests have full control over their personal data and may:

  • Request access to their information stored in our systems
  • Opt out of marketing communications at any time
  • Request deletion or modification of inaccurate personal details
  • Limit data collection preferences where applicable

To exercise these rights, guests may contact our Data Protection Officer via the details below.

6. Privacy in Hotel Premises

We respect the privacy of all guests throughout our resort, ensuring:

  • No unauthorized staff entry into guest rooms without prior permission
  • CCTV monitoring only in public and security-sensitive areas
  • Secure Wi-Fi networks to protect online activities during the stay

7. Cookies & Digital Privacy

Our website and digital platforms use cookies and tracking technologies to enhance user experience. Guests may manage cookie preferences through their browser settings.

8. Updates to Privacy Policy

We reserve the right to update this privacy policy periodically to reflect new legal requirements, security enhancements, or operational changes. Guests will be notified of any significant updates via official communication channels.

9. Contact Us

For any inquiries, concerns, or data-related requests, please reach out to:

📍 Moon Paradise & Guest House, Jaipur
📞 [9214060800]
📧 [Moonparadise00@gmail.com]
🌐 [moonparadiseandguesthouse.com]

This high-standard privacy policy ensures compliance with global hospitality privacy norms while reflecting the luxury and exclusivity of Moon Paradise & Guest House. Let me know if you’d like any refinements! 🔒✨